Frequently Asked Questions (FAQs) 

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What is Afrixy Telematics Platform?

Afrixy is a cutting-edge telematics platform designed to help businesses manage their fleets more efficiently and effectively. It offers real-time tracking, data analytics, and a range of features to optimize fleet operations.

Who is Afrixy designed for?

Afrixy is designed for fleet operators in various industries, including logistics, transportation, construction, auto repair, vehicle rental, passenger transport, insurance, food, and beverage. It's also suitable for individuals looking to manage their personal vehicles more effectively.

What type of data does Afrixy collect?

Afrixy collects various types of data, including vehicle location, speed, diagnostics, driver behavior, environmental conditions, cargo monitoring, route and traffic data, geofencing, idling, fuel consumption, maintenance data, safety events, remote diagnostics, telemetry data, and fleet operation costs.

Can Afrixy integrate with different types of vehicles and equipment?

Yes, Afrixy can integrate with a wide range of vehicles and equipment, including traditional vehicles, specialized equipment, trailers, off-road vehicles, and mixed fleets.

Can users customize the platform to suit their specific needs?

Yes, Afrixy offers a high level of customization. Users can tailor dashboards, alerts, reports, geofences, data visualization, user access, and more to match their specific requirements.

What is Afrixy's pricing structure?

Afrixy's pricing is based on the number of vehicles or assets, the type of telematics devices, data plans, and the features selected. It offers a flexible and customizable pricing plan.

Do you offer customer support & training for the platform?

Yes, Afrixy provides comprehensive customer support to assist users with platform usage, troubleshooting, and addressing questions or concerns. Afrixy offers onboarding, technical assistance, troubleshooting support, data interpretation assistance, customization guidance, integration assistance, user training, and continuous improvement.

How is user data secured?

Afrixy employs encryption, user consent, compliance with data protection laws, and physical and network security measures to ensure the security of user data.